MEMBER Community Pilot

Register your interest

Tell us a little about your organisation and what you would like to evaluate with MEMBER.

Your organisation

Organisation / group name *

Organisation type *

Approximate current members in the part of the organisation you want to pilot

If you are applying for one team or group, enter the number of members in that group. If you are applying for the whole organisation, enter the total current membership.

Your contact details

Contact name *

Role / position

Email *

Phone

What do you want to evaluate?

Select any areas that are important to your organisation.

Anything else you’d like us to know?

How your organisation is structured

A few details help us understand how MEMBER could fit your organisation.

How is your organisation structured?

Which organisation users are likely to be involved?

For example: team manager, club secretary, committee member, district coordinator or regional manager.

Would different organisation users be responsible for different parts of the organisation? *

Does your organisation form part of a larger membership organisation or governing body? *

If yes, what is the parent organisation?

Back to Community Pilot

Questions about MEMBER

A few things you may want to know.

MEMBER helps organisations understand, build and maintain the relationships they have with their members. It brings people, communication, history and follow-up together so the organisation knows who needs attention and what should happen next.

MEMBER is built for organisations managing member-based groups rather than customers. That can include sporting clubs, unions, professional associations, community organisations, charities, schools, advocacy groups and similar organisations.

Not in the traditional sense. MEMBER can hold people, history, conversations, matters and follow-ups, but it is designed around the ongoing relationship rather than simply managing contacts or a sales pipeline.

MEMBER is designed primarily for organisations built around members rather than customers. It does not replace booking, payment or sales systems, and it is not designed to manage customer transactions. Its focus is the ongoing relationship between a member and their organisation.

MEMBER is designed to start simply. You can begin with the people and structure you already have, configure MEMBER around your organisation’s language, invite your team and start building relationships. More structure can be added as you grow.

No. MEMBER does not charge per organisation user. The people responsible for building and managing relationships can use the platform without adding licence costs for every person involved.

Your plan is based on the current membership group that matters to your organisation. That might be Current Members, Registered Players, Enrolled Families, Active Supporters or another classification your organisation already understands. Prospects, former members and other non-current people do not increase the subscription simply because their information is stored in MEMBER. Organisational hierarchy does not increase the subscription by itself. A manager or team leader is counted only if that person also meets the organisation’s current-member rule.

Organisation users get the relationship-building and management side of MEMBER, including the dashboard, relationship history, follow-ups, matters and intelligence that help them understand and support their members. Members get a much simpler mobile communication experience for updates, notifications, information and private messages to and from their organisation.

Yes. Someone might belong to a sporting club, be part of their child’s school community and be a union member. If those organisations use MEMBER, the person can use one MEMBER login while each organisation’s people, relationships and communications remain separate.

MRIE is MEMBER’s Member Relationship Intelligence Engine. It helps process what may need attention, what has happened, what requires a follow-up and what an organisation user should know before making contact with a member. The intelligence stays in the background. The relationship stays human.