Build stronger relationshipswith your members.
One MEMBER. Three Experiences.
Built for the way
people actually use it.Built for the way people actually use it.
The same MEMBER platform, shaped around what each person needs to do.
ORGANISATION DESKTOP / WEB
Relationship building happens here.
See members, relationships, conversations and follow-ups in one connected view.
ORGANISATION MOBILE
Stay connected
on the go.
Stay connected with people, conversations and follow-ups when you are away from the desk.
MEMBER MOBILE
Simple, focused communication.
Members stay informed, receive updates and communicate privately with their organisation.
One platform.
Different experiences
for the people using it.One platform. Different experiences for the people using it.
The Challenge
You already have the systems.
The problem is that the relationship is spread across all of it.
One system knows who the person is. Another holds the conversations. Another tracks an issue. Important context may still sit in someone's notes or simply in their head.
MEMBER brings the relationship
into focus.MEMBER brings the relationship into focus.
MEMBER connects the organisation and the member.
Your organisation gets the tools to understand and manage relationships. Your members get one trusted channel to stay connected and communicate back.
Relationship Building & Management
Know your people. Know what matters. Know what needs attention.
One trusted Communication Channel
See what matters. Stay informed. Communicate privately back to your organisation.
Better relationships start with better understanding.
MEMBER helps your organisation understand what matters, make meaningful connections and follow through when it counts.
See the history, conversations, issues, commitments and information that matter.
Know who needs attention and keep the relationship open in both directions.
Understand what has happened, what matters now and what should happen next.
See the history, conversations, issues, commitments and information that matter.
Know who needs attention and keep the relationship open in both directions.
Understand what has happened, what matters now and what should happen next.
Relationship intelligence that helps people know where human attention matters.
MRIE helps turn the information already within your organisation into practical relationship intelligence.
Instead of searching through records, conversations, matters and notes, people within your organisation can quickly see what may need attention.
What do I needto know?What do I need to know?
Recent activity, outstanding follow-ups and relationship history have been brought together to help you decide where to focus.
Built for organisations built around people.
Different structures. Different language. The same challenge: maintaining strong relationships as the organisation grows.
Start anywhere. Grow in any direction.
MEMBER does not require your organisation's complete structure to be set up on day one.
Add new levels, branches, regions, teams or groups above, below or alongside what is already there
as your organisation grows.
Your people, relationships, communications and history stay with you.
Local relationships. Shared organisational understanding.
Your organisation shouldnot have to changethe way it speaks.Your organisation shouldnot have to changethe way it speaks.
MEMBER reflects the language your organisation already uses, making it easier and
more familiar for the people using it.
The terminology changes.The principle does not.
MEMBER works the way your organisation works.
From your people list to MEMBER. Simply.
Bring your people
Start with the information you already have.
Set up MEMBER
Reflect the language and structure your organisation already uses.
Invite members
Connect people with a simple invitation and verification process.
Start connecting
Begin building stronger relationships straight away.
Use your existing information or one of our simple templates to make getting started even easier.
MEMBER adapts to your organisation, not the other way around.
Simple. Fair. Transparent.
Start with the MEMBER plan that fits the way your community is structured today.
Grow when you need to.
$59/ month
Up to 100 current members
One local community. One dedicated workspace.
Designed for a single local club, group, team or community unit.
Includes MEMBER relationship management, two-way communication, follow-ups and MRIE insights.
A single group operating independently without multiple teams, branches, groups or locations beneath it.
From $99/ month
Up to 250 current members
Built for organisations with structure.
Designed for organisations managing multiple teams, groups, branches, units or locations.
Start at $99 per month and grow gradually as your current membership grows.
Organisations that need MEMBER to work across more than one team, group, branch, unit or location.
One local group? Start with Local Community.
Managing multiple groups, teams, branches or locations? Choose an Organisation plan.
How many current membersdo you have?How many current members do you have?
Move the slider to see your estimated monthly MEMBER subscription.
More than 10,000 current members? Contact MEMBER for pricing.
No per-organisation-user licences
The people in your organisation can build and manage relationships without adding licence costs for every organisation user involved.
No artificial feature tiers
Every organisation gets the complete core MEMBER platform.
No charge simply because you know more people
Prospects, former members and other non-current people do not increase the subscription just because their information is in MEMBER.
Your plan is based on the current membership group your organisation already understands.
That might be Current Members, Registered Players, Enrolled Families or another classification that fits your organisation.
As your community grows, MEMBER grows with it.
One MEMBER.One login.All their communities.
People rarely belong to just one community.
Someone might belong to a sporting club, be part of their child's school community and be a union member.
If those organisations use MEMBER, they can use the same MEMBER login across all of them.
Each organisation remains separate.
Its people, relationships and communications stay within that organisation. The member simply gets one familiar MEMBER experience.
Your communities
A familiar MEMBER experience across every organisation they belong to.
Privacy and security are built into MEMBER.
MEMBER brings important relationship information together, so protecting that information matters.
Secure access
Access is controlled through authenticated accounts and organisation permissions.
Permission-based access
Permissions help ensure people only see the information appropriate to their role.
Privacy by design
MEMBER is designed to support stronger relationships without exposing personal information.
Questions about MEMBER
A few things you may want to know.
MEMBER helps organisations understand, build and maintain the relationships they have with their members. It brings people, communication, history and follow-up together so the organisation knows who needs attention and what should happen next.
MEMBER is built for organisations managing member-based groups rather than customers. That can include sporting clubs, unions, professional associations, community organisations, charities, schools, advocacy groups and similar organisations.
Not in the traditional sense. MEMBER can hold people, history, conversations, matters and follow-ups, but it is designed around the ongoing relationship rather than simply managing contacts or a sales pipeline.
MEMBER is designed primarily for organisations built around members rather than customers. It does not replace booking, payment or sales systems, and it is not designed to manage customer transactions. Its focus is the ongoing relationship between a member and their organisation.
MEMBER is designed to start simply. You can begin with the people and structure you already have, configure MEMBER around your organisation’s language, invite your team and start building relationships. More structure can be added as you grow.
No. MEMBER does not charge per organisation user. The people responsible for building and managing relationships can use the platform without adding licence costs for every person involved.
Your plan is based on the current membership group that matters to your organisation. That might be Current Members, Registered Players, Enrolled Families, Active Supporters or another classification your organisation already understands. Prospects, former members and other non-current people do not increase the subscription simply because their information is stored in MEMBER. Organisational hierarchy does not increase the subscription by itself. A manager or team leader is counted only if that person also meets the organisation’s current-member rule.
Organisation users get the relationship-building and management side of MEMBER, including the dashboard, relationship history, follow-ups, matters and intelligence that help them understand and support their members. Members get a much simpler mobile communication experience for updates, notifications, information and private messages to and from their organisation.
Yes. Someone might belong to a sporting club, be part of their child’s school community and be a union member. If those organisations use MEMBER, the person can use one MEMBER login while each organisation’s people, relationships and communications remain separate.
MRIE is MEMBER’s Member Relationship Intelligence Engine. It helps process what may need attention, what has happened, what requires a follow-up and what an organisation user should know before making contact with a member. The intelligence stays in the background. The relationship stays human.
Your people are atthe heart ofyour organisation.Your people are at the heart of
your organisation.
MEMBER helps you know them, connect with them and support them.
See whether your organisation may qualify.